Shipping & Return
We offer FREE Shipping for all orders over $50. For all orders under $50, shipping is $8.90.
Your order will be ready for dispatched within 1-2 working days after purchase. However some orders may take additional time.
Please note that we do not ship on Friday, Saturdays, Sundays or public holidays to avoid orders being stuck in transit. Chocolate is heat sensitive, we do our best to protect your order using ice packs and heat protective materials during the warmer months. We can not take any responsibility if the product arrives melted, please do not order during the hot weather period (30° or higher). While we will do all we can to ensure your order is delivered on time, Chow Cacao cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Please allow 2-5 working days for delivery anywhere in Australia.
NEW ZEALANDZone 1 (from AUD $12.95)
Please note that we do not ship on Saturdays, Sundays or public holidays. While we will do all we can to ensure your order is delivered on time, Chow Cacao cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Zone 2 (from AUD $13.80)
Zone 3 (from AUD $15.00)
Asia (Hong Kong, India, Indonesia, Japan, North Korea, Malaysia, Singapore, Taiwan, Thailand, Vietnam)
Zone 4 (from AUD $17.00)
US & Canada
Zone 5 (from AUD $15.95)
Pacific Islands (Brunei, Cambodia, Cook Island, Fiji, French Polynesia, Lao, Myanmar, Nauru, Nepal, New Caledonia, Pakistan, Papua New Guinea, Philippines, Samoa, Solomon Islands, Tonga, Vanuatu)
Zone 6 (from AUD $19.50)
United Kingdom & Ireland
Zone 7 (from AUD $20.90)
Major Europe (France, Germany, Italy, Netherlands, Norway, Spain, Sweden, Switzerland)
Zone 8-9 (from AUD $28.90)
Other Countries (Arab Emirates, Argentina, Austria, Bahrain, Belgium, Brazil, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iran, Israel, Kenya, Kuwait, Macedonia, Malta, Mauritius, Mexico, Nigeria, Peru, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Slovenia, South Africa, Turkey, Ukraine)