Shipping & Return
Shipping is free on orders over $75 Australia wide. For orders under $75, we charge a flat rate of $10.
We send orders out using Sendle, Australia Post, Aramex and other courier service. Orders are usually dispatched within 1-2 business days, and depending on where you are, usually take between 3-5 days to arrive. Rural areas may take longer. We'll update your order with your tracking number once it's dispatched.
We use real ingredients without adding any preservatives, stabilisers or numbers, this means our chocolate can be heat sensitive. Please keep in mind that most delivery is by road and your choccies could end up spending a weekend or a night in a depot. Please consider this as we cannot take responsibility for melted products if you choose to make your purchase during warmer weather. We want you to receive your chocolate in the same quality we've made them!
Please ensure that someone is at the delivery address to receive the package, we do not take responsibility for packages left unattended.
We do not ship on Fridays, Saturdays, Sundays or public holidays to avoid orders being stuck in transit. We do our best to protect your order using ice packs or/and heat protective materials during the warmer months.