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Welcome to Chow Cacao Wholesale
We are so glad you could join us!
Enjoy easy online ordering and re-ordering
You can conveniently order online, view past orders and reorder at your wholesale rates. Simply click order online to place your first order or re-order if you would like the same as last time.
ORDER ONLINE or RE-ORDER
FAQs
Minimum order quantity $250 - All wholesale + Shipping rates include GST
Freshly made
All our chocolates are freshly made
Shelf-life
Shelf-life for all our products is 12 months from production date
Storage
Our chocolate is best kept between 15 - 20 degrees in a cold & dry place. An air-conditioned space with no direct sunlight on the chocolate is great! This is to ensure the chocolate doesn’t melt and to retain the quality of our products.
When you store our unpackaged chocolate in a cold environment please make sure to let the chocolate adjust to room-temperature before opening the bag. Sudden temperature change can cause condensation.
Shipping (Hot Weather)
To help prevent your chocolate melting during the hot weather period we use heat protective and eco-friendly woolpack packaging with an ice-pack where needed.
We do not ship on Fridays, Saturdays, Sundays or Public Holidays.
We always check local weather conditions and may hold back on your order for a couple days to avoid the risk of melting or products getting stuck in a courier depot over the weekend.
We cannot be held responsible for any damage or for conditions beyond our control such as severe weather, service interruptions, etc.
Wholesale Shipping Rates (including GST)
- Up to 5kg - $15 (excl. bulk)
- 5kg - 10kg - $20
- 10kg - 15kg - $25
- 20kg - 25kg - $30
- 25kg + additional $5 will be charged per 5kg